Welcome to CGBites.in. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General
- CGBites.in is an online platform offering traditional sweets such as Khurmi and Thethri.
- By accessing this site, you agree to comply with these Terms & Conditions.
- We may update these terms at any time, and changes will be effective immediately once posted on the site.
2. Products & Orders
- All our sweets are handmade and freshly prepared after receiving an order.
- Product images on the website are for representation; actual products may slightly vary in appearance.
- Orders once placed cannot be modified. For any urgent changes, please contact us immediately.
3. Pricing & Payment
- All prices listed on the website are inclusive of applicable taxes (unless otherwise mentioned).
- We accept payments through secure online gateways only. Cash on Delivery may not be available in all areas.
- CGBites.in reserves the right to change product prices at any time without prior notice.
4. Shipping & Delivery
- Orders are shipped within 2–4 business days of confirmation.
- Delivery timelines may vary depending on your location and courier service.
- We are not liable for delays caused by third-party courier/logistics providers.
5. Returns & Refunds
- Since our products are perishable food items, we do not accept returns.
- Refunds or replacements will only be processed if:
- You receive the wrong product, or
- The product is damaged in transit.
- Any complaint must be raised within 24 hours of delivery with photo proof.
6. Cancellation Policy
- Orders can only be cancelled within 6 hours of placing them, provided they are not yet processed.
- Once preparation starts, cancellation requests will not be accepted.
7. Liability Disclaimer
- CGBites.in will not be responsible for any health issues arising from allergies or reactions to ingredients. Customers are advised to check product details carefully.
- We shall not be liable for indirect or consequential damages resulting from the use of our website or products.
8. Intellectual Property
- All content, images, and material on CGBites.in are the property of the company and cannot be copied or reproduced without written permission.
9. Governing Law
- These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Raipur, Chhattisgarh.
Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
📧 support@cgbites.in